Our focus remains to provide exceptional service to our customers. Based on guidance from the Centers for Disease Control (CDC), the U.S. State Department, World Health Organization, and our local health department officials, we are taking appropriate precautions to protect the health and safety of our employees and customers while continuing to maintain our business operations.

Precautionary Measures

In order to provide our sewer and drain cleaning services, our employees have to enter our customers’ homes and businesses. When they do, they may ask you some questions before entering to ensure they are taking the appropriate precautions. They’ll also request some social distancing while in your home – maintaining a 6-foot distance and not shaking hands – and may wear protective gear, when necessary and appropriate.

Other precautionary measures we are taking include:

  • Employees are to stay home if ill.
  • We have enhanced our cleaning protocols and increased the number of times work areas, vehicles and all other areas are cleaned and disinfected.
  • We have communicated best practices with our staff to minimize risk to our customers, especially those who might have underlying medical conditions that make them more susceptible to the virus.

Please rest assured that we are taking these precautionary actions to maintain the good health of all our customers and employees.

Join Us in Safety

We are committed to doing our part to keep you healthy, and we ask that you join us in our efforts to minimize exposure, too. If you have an appointment with us but have been advised to stay at home by a health official for the coronavirus or if you or anyone in your home are experiencing symptoms of respiratory illness, such as fever, cough or shortness of breath, please reach out and let us know.

If you need to reschedule your appointment, we can be reached at 708-260-6914. Thank you for your continued support during this trying time.


Centers for Disease Control and Prevention: Coronavirus (COVID-a9)

World Health Organization: Coronavirus disease advice for the public

©2024 Reid & Pederson Drainage, Inc All Rights Reserved