Frequently Asked Questions

You’re plumbers, right?

Nope! We only focus on sewer and drains.  If your kitchen sink is clogged, your bathtub won’t drain, your toilet is stopped up or your sewer is backing up, we are the guys to call. We focus solely on wastewater and wastewater pipes so if, for example, you need a new water heater, new water fixtures or have a leaky faucet, it’s best to call a plumber!

Does Reid & Pederson Drainage offer drain cleaning?

Yes, Reid & Pederson offers professional drain cleaning throughout Crete, IL and the surrounding area. Our experts will determine the size and nature of the clog and then use the most appropriate method to get rid of it!

Does Reid & Pederson Drainage offer sewer cleaning?

Yes, we offer both residential and commercial sewer cleaning services that include sewer rodding and hydro-jetting if needed!

Does Reid & Pederson Drainage offer Emergency Services or Weekend Services?

Yes, Reid & Pederson offers 24/7 emergency services and operates a limited work crew on Saturdays. Prices for these services are at a premium.

Does Reid & Pederson Drainage offer Financing Options?

Yes, Reid & Pederson offers a variety of financing options to help you get the drain and sewer services you need.

Does Reid & Pederson Drainage offer any Maintenance Plans?

Yes, we do! With Reid & Pederson’s annual preventive sewer maintenance plan, you can make sure your sewer in Crete, IL or the surrounding area is protected all year long. Membership is free and comes with several benefits.

What is your pricing like?

We charge flat-rate, up-front pricing. So whatever you’re quoted over the phone is what you’ll pay once the job is finished. If your technician discovers additional work that needs to be completed while he’s there, he will first let you know and get your approval before doing so.

How soon can you get to my home?

Most times, we’ll send a technician to you the same day you call. Sometimes our schedule does get pretty busy so in those instances, we’ll get a technician out to you the next day!

Will I receive a copy of my sewer televising?

Yes! You’ll not only receive a copy of your televising video, but we’ll also send you a complete estimate that details the problems we found, as well as our recommendations for your sewer repair.

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