A customer located in Schererville called us stating that his basement drain was overflowing from his washing machine. He mentioned that he had another company tell him that he needed a new ejector pump and that it would cost him an overly excessive amount. Based on a recommendation from a neighbor, he called Reid & Pederson for a second opinion.
Our technician quickly arrived and assessed the situation. He quickly determined that the customer didn’t even have an ejector pump in his home and that the issue was actually with his backup sump pump. Our technician quickly replaced the sump pump and solved our customer’s problem.
We left the customer very happy and saved him over one thousand dollars. He later told us he will not be calling any other company but Reid & Pederson for his home sewer and drain needs.
Honesty is the policy we live by at Reid & Pederson. If you’re experiencing sewer or drain issues and have received a quote from another company, give us a call for honest, up-front answers to your questions!