burst frozen pipe

During the winter months, frozen pipes cause a number of enormous issues for homeowners all over the country, and here in Illinois and northern Indiana, we are no exception. While the winter months are a great time of year for lighting up the fireplace, throwing on a blanket, and getting comfortable on the couch, having a frozen pipe burst can quickly dispel any merry or relaxed feelings that you might have had quite quickly.

No matter how well you prepare your home before the winter hits, nature can be unpredictable at times, and can render any preparation work you might have done meaningless in no time at all. Here at Reid & Pederson Drainage, we want to make sure that our customers are prepared for any eventuality that might arise with their sewer and drainage system, and that includes preparing for the possibility that you could be on the receiving end of a burst pipe in the next couple months.

To aid you in this, our team of professionals have taken the time to put together this short list detailing several important steps that you need to take if that unfortunate situation were to become a reality this winter season. Give us a call or read on to find out what you can do to keep damage to a minimum if you have to deal with a burst frozen pipe this winter!

Read on to learn more about drainage problems or reach out to the Crete sewer and drainage experts at Reid & Pederson today!

South Suburbs
NW Indiana

1) Shut Off The Water Supply Immediately

Whenever you have a pipe freeze and burst around your home during the winter, first and foremost, the most important thing you can do is to identify where the leak is at and shut off the corresponding control valve to keep the amount of water coming into your home at a minimum. The easiest way to locate the damaged pipe is to trace the water back to the pipe in question, and follow it until you find a section of the pipe that is either obviously burst or has bubbled out in any spots or developed fissures. Sometimes the pipe might have water spraying out, which makes identification much easier, but sometimes there might just be a trickle depending on which pipe it was that burst. If your main water line ruptures, you are likely going to need to shut off the water supply to the entire house until repairs can be made.

2) Place A Temporary Fix

If the burst pipe in question is a smaller pipe, like something that would be for your sink, toilet, or bathtub, you might be able to apply a temporary fix to the pipe in the form of a pipe patch or pipe clamp. These are generally a rubber sleeve that is secured around the damage section of pipe, a waterproof adhesive solution, or a clamp with a tightening mechanism. While this won’t be something that you will be able to leave in place for a great deal of time, a temporary fix like this will keep damage from getting worse while you schedule service with a professional.

3) Get Professional Help

Once you have the leak under control, the next thing you need to do is pick up the phone and make the call to a professional who can help you repair the issues in earnest. A burst pipe isn’t something you want to take chances with, as the amount of damage this can cause throughout your home in a very short amount of time is quite staggering. The faster you can get a professional on hand to help you repair the issue, the less chance there is of your home suffering catastrophic damage.

Need help with your sewer or drains this winter? Reach out to the pros at Reid & Pederson Drainage!

christmas tree by a fire place

Thanksgiving – the holiday that reminds us to be thankful for the blessings in our lives by gathering with family and friends over a bountiful feast.

If you’re hosting the holiday, you know that a lot of planning and preparation are needed to successfully pull it off. So while your guest list and meal may be all planned out, one uninvited guest you certainly don’t want showing up to the festivities is a sewer or drain backup.

Read on for five easy tips to prevent a holiday backup and keep things flowing all holiday season long.

1) Keep dinner on the table, not in your garbage disposal

Turkey, mashed potatoes, cranberry sauce…the list of holiday foods on your dinner table is endless. Throw unfinished plates and meal prep scraps straight in the garbage can, not down your garbage disposal. Items like potato peels or other starchy vegetables do not break down easily and cause havoc on the blades. Leftover bones spin around and do not go anywhere. Fibrous veggies like celery or rhubarb wrap around blades, causing them to not work as efficiently. And don’t even think about throwing that grease down there, as it can harden in your disposal and cause a major backup. Learn more about garbage disposals and your kitchen sink!

2) Let your disposal run for a good 20-30 seconds after putting food in it

Make sure you do this with water continuously running through it, until it is clear. It’s best not to pack the disposal first then turn it on as this causes the disposal to work harder than usual and oftentimes leads to clogs.

3) Understand that the type of toilet paper you choose matters!

If you’re hosting the holiday, you know that extra guests in your home equals extra use of the facilities in your home. Although the plush, thick toilet paper is tempting, instead choose a nice, mid-range thickness toilet paper to accommodate for all of those extra bathroom trips. This can save you from a possible backup – and your guests from possible embarrassment. It’s also a good idea to use this kind of toilet paper year round, even when you aren’t hosting extra guests. Read another one of our blog posts to learn about other things you shouldn’t put down your drains!

4) Check drains in advance of your holiday guests’ arrival

If you have one or more slow drains in your home before hosting the holiday, it’s a wise idea to call in a professional to take a look at them. The increased water usage and bathroom usage could signal a big danger if not taken care of before your guests arrive.

5) Wait 15 minutes between showers

This will help prevent hair clogs and allows drains to clear. Doing this not only ensures there’s enough hot water for all guests, it also ensures that the shower drain is fully drained and cleared of all hair and soap residue from the previous user, so things don’t begin to build up and eventually cause a backup.

Help from the Drain & Sewer Pros!

Hosting a holiday party can be stressful. Give yourself one less thing to worry about by following these helpful tips. And if you do experience a backup or need sewer or drain cleaning? Give us a call! Our drain and sewer service pros are always ready to swing by and save the day!

Read on to learn more about drainage problems or reach out to the Crete sewer and drainage experts at Reid & Pederson today!

South Suburbs
NW Indiana
autumn leaves on a roof

Today is the first day of Fall! It’s officially all things cool weather, pumpkin spice and falling leaves.

While you may be busy enjoying fall festivals, pumpkins and apple cider, take a few moments to consider the following tips for keeping your sewer and drains in tip top shape during this colorful season.

You can also reach out to our drain and sewer specialists with any questions you may have, or to schedule routine maintenance!

South Suburbs
NW Indiana

1. Clear Out Tree Roots

Tree roots are always a common issue with sewer lines. This is especially true if there are lots of trees or shrubbery on your property. Fall is a great time to do preventive maintenance on your sewer line to clear out roots that find a way into your sewer pipes. Fall is also the start of the busy holiday season, which usually means more visitors to your home. Ensuring your sewer is clear now by scheduling sewer rodding if you need it will ensure your sewer and drains can handle the additional use.

2. Clean Gutters & Downspouts

Fall means falling leaves. And sometimes, these leaves get stuck in the gutters and downspouts of your home. It’s a good idea to clean all gutters and downspouts in the Fall, to ensure they are clear and prevent yourself from having to clean them later on in the winter!

3. Check Your Sump & Ejector Pumps

Fall is a great time to check your sump and ejector pumps and their pits for clogs in the discharge lines. Making sure the pumps are operating correctly can save you headaches when those dreaded winter storms hit..and when all of that snow melts!

4. Use Drain Traps

A simple year-round tip that’s pretty effective is the use of traps over frequently used drains. Since fall ushers in the holiday season, we are mentioning it here due to the likely increase in visitors to your home and therefore, the increased use of your sewer and drains in your home. Keep your drains clear and avoid having to call us for drain cleaning by using drain traps wherever you can!

Drain & Sewer Maintenance Help From the Pros

No matter what kind of sewer or drain issue you’re experiencing, or what time of year it is, Reid & Pederson is always only just a phone call away! We’ll get there quickly and solve your drain or sewer problem in no time. We also have a sewer maintenance program that will help keep your system running smoothly all year long. Give us a call for more information or whenever you need help with your drains or sewers!

South Suburbs
NW Indiana
sewer and drain technician's tools

Owning a home gives you a sense of pride and a sense of security. Along with home ownership comes upkeep and maintenance, including breakdowns, replacements and repairs. So when a major component or system of your home needs repair, like your sewer line, the first thing you may wonder is how much will the repair cost. And because you’re spending sometimes up to thousands of dollars, you want to make sure that the right team is hired to do the job.

Regardless of the type of repair, when hiring a company to perform it, you’re most likely looking for a company you can trust. A company who can get the job done right the first time, at a reasonable and fair price. Sounds easy, right? Well, it’s not always as easy as you think. Unfortunately, there are some companies out there that aren’t trustworthy or honest. To avoid this pitfall and ensure the repair gets done correctly, below are some things to do and some things to look for when choosing a company for your repair.

DO Research Potential Companies

Most reputable companies have some sort of an online presence. Check out websites and social media channels to get a feel for the company. A great thing to look for is online customer reviews from sites like Google, Facebook or the Better Business Bureau. Are they generally positive? Take some time to read what real customers are saying about their experiences working with the company. You can check out some of Reid & Pederson’s reviews on Google here!

DO Ask Questions

You work hard for your money. That’s why when you have to spend it on something like a major home repair, you want to be armed with all of the information possible to ensure you’re choosing the right company for the work. A good company will listen to your questions and answer them swiftly. Beware of companies who give vague answers or push you into quickly signing a contract with them.

DON’T Rush the Process

We get it, you want the repair done and maybe it’s an urgent one. But taking a little time to do your research and ask the necessary questions could mean the difference between hundreds, even thousands, of dollars. Not to mention the headaches and stress that choosing the wrong company can cause.

DO Sign a Contract

You’ve done your research. Met with companies and now you’re ready to sign on the dotted line. And we can’t stress this enough – please do sign on the dotted line! Review the contract before signing and clarify any questions you may have before signing. A contract is a binding legal document so making sure you are all on the same page is a must!

A Drain & Sewer Company You Can Trust

Hopefully, any company you choose is honest and gets the job done right, but Reid & Pederson are specialists in all things sewer and drainage. If you’ve been told you need a sewer repair, or you suspect your sewer line may be broken, start with the best and give us a call today!

South Suburbs
NW Indiana

While trees in your backyard provide shade and privacy, their roots wreak havoc on the sewer pipes buried beneath them. Here at Reid & Pederson, our technicians find a LOT of tree roots in sewer lines. In fact, tree roots are the number one cause of sewer backups that we see. Read on to learn about how tree roots enter your sewer and the steps you can take to minimize the issue.

How Do Tree Roots Get in Sewer Lines?

base of tree

The number one thing tree roots need to grow is water. Depending on the size of the tree, its roots can extend pretty far into the ground in their quest for water, reaching all the way down to your sewer line. What better place to search for water than sewer pipes? But how exactly do tree roots find a way into these pipes?

No matter what material your sewer pipes are made of, over time they will eventually begin to wear out. So when cracks or leaks appear in your pipes, the roots will not be far behind. Seeking out the nutrients the sewer pipes provide, tree roots grow uncontrollably in the pipes, causing a blockage, a backup in your home and a possibly expensive repair.

How to Remove & Prevent Tree Roots in Sewer Lines

There are some things you can do to minimize the pitfalls of tree roots in your sewer line. These are all good steps to follow whether you’re proactively checking things out or if you’ve already begun experiencing sewer problems:

Determine How Close Trees Are to Your Sewer Line

To do this, you will need to first locate your sewer line. Operators in Illinois only locate the lines they own and maintain, not private, consumer-owned lines such as water and sewer lines from the meter to the house, electric lines or gas lines. So give a quick call to us here at Reid & Pederson and we’ll get a technician to your home asap to locate your sewer for you. Once you know the location of your sewer line, check to see if any trees are near the located marks.

Trees Near Your Sewer Line?

Opt for a sewer line inspection. A sewer line inspection can quickly show you where problems like tree roots or breaks are in your line. Giving you a clear picture, a televising gives you an idea of whether or not tree roots are about to uproot your life!

Remove and Repair

Give Reid & Pederson a call and we’ll quickly send out a technician to rod your sewer line and free it of tree roots. Remember, if there are cracks in your pipes, the roots will grow back. So proper annual maintenance and calling a professional for “sewer repair near me” are both excellent ideas.

Routine Maintenance

As already mentioned, annual preventative sewer maintenance is an easy way to keep roots at bay. And if you’re looking to plant new trees in your yard, make sure you plant them at least ten feet away from your sewer line. Plant “sewer safe” trees such as cypress, flowering dogwood, fringetrees or paperbark maples that are slow-growing. Trees that are fast-growing that you want to make sure are not planted near your sewer line include silver maple, sweetgum, cottonwood, aspen and sycamore, just to name a few.

Help from the Sewer Line Pros!

Whatever your sewer problem, Reid & Pederson is here to help. From tree roots to blockages to other drain clogs, we are here 24/7 to assist you. Our experts are standing by ready to tackle your sewer and drain problems; give us a call today!

South Suburbs
NW Indiana
chemical drain cleaners

If you’re a homeowner, you’ve probably experienced a clogged drain at some point. Whether a bathtub, toilet, bathroom sink or kitchen sink, a clogged drain is an inconvenience that requires a quick fix. Your first reaction is probably reaching for the drain cleaner under the sink or taking a quick trip to the store to purchase some.

But before you do that, consider the following facts about chemical drain cleaners and your pipes. 

How Drain Cleaner Chemicals Work

Chemical drain cleaners come in a variety of formats but all of them work the same way. What exactly happens when you pour them down the drain? In a nutshell, the chemicals interact with your clog, causing a chemical reaction that generates heat and sends your clog into oblivion. That’s a great thing when getting rid of that stubborn clog in your bath sink but it’s not-so-great for a number of other reasons.

How Chemical Drain Cleaners Can Be Dangerous


Chemical drain cleaners are just that – chemicals – and they’re manufactured to be strong enough to cut through any clog. So while eliminating clogs is a good thing, it’s not a good thing for your pipes, especially if they’re made of PVC or older metal. Why? While these caustic chemicals are eliminating your clog, at the same time, they’re also eating through your pipes, causing damage that eventually requires sewer line repair or replacement. 

Health Hazards

Since these types of cleaners consist of chemicals, they often create fumes that can cause breathing problems in humans. Additionally, the chemicals found in these products can cause burns to skin, face and eyes, not only to the consumer but to any technician who may be called to work on the clog.


Chemical drain cleaners are not always effective in totally clearing clogged pipes. Many times, clogs are found further down the drain so the chemicals may not fully reach and penetrate the clog. And even when they do reach the clog, they generally only clear away the part of the clog found on the bottom of the pipe – the part of the pipe the chemicals actually touch. 

Environmental Impacts

Chemical cleaners usually contain acids like hydrochloric and sulfuric acids, oxidizers like sodium hypochlorite and caustics like lye, caustic soda or sodium hydroxide. When poured down the drain, it’s only a matter of time before these chemicals can end up in groundwater and water supplies.

How to Clean a Clogged Drain Without Chemicals

So what do you do if you’re dealing with a stubborn clog? Before you reach for those chemicals, consider a simple DIY remedy first. A simple mixture of vinegar and baking soda put down your drain and allowed to sit overnight could be enough to eliminate your clog. However, since many clogs are often found further down the line, most times professional help is necessary.  

If you’re experiencing a stubborn clog that will not go away, don’t reach for those chemical. Instead, give the drain cleaning experts at Reid & Pederson a call and our knowledgeable technicians will clear your clog quickly!

South Suburbs
NW Indiana
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